In order to be able to claim any available BUD Token rewards when you scan a product, you must have GPS Location Services turned on for the Lucid Green App.
To check this settings, and turn it on if its off, follow the guides below.
Enabling Location Services on an iPhone
Open iPhone Settings 
Search for "Lucid Green" (pull down on the list of settings to show the search box)
Tap on Lucid Green Settings search result
Ensure "Allow Location Access" is set to "When Using the App" and that "Precise Location" is enabled
Tap the back button
Go back to the Lucid Green app on your iPhone and re-scan the Lucid ID
Enabling Location Services on an Android Phone
Open Android Settings 
Search for "LucidGreen" in the settings search bar
Tap on Lucid Green Settings search result
Tap on "Permissions"
Tap on "Location"
Tap on "Allow only while using the app"
